Cubby Clever Return Policy

Last Updated: May 29, 2025

Digital Products - No Returns Policy

Due to the nature of our digital downloadable products, all sales are final. Once customers have received access to download our digital puzzle books, we cannot accept returns or provide refunds.

Download Access Period

Downloadable files will be made available for 7 days after purchase. It is the customer's responsibility to download and save the files within this period.

Technical Issues

In rare cases where a customer encounters significant technical issues preventing access to the purchased digital content within the 7-day download period, we may offer assistance or a replacement download link on a case-by-case basis. Please contact us at [email protected] if you experience technical difficulties accessing your purchase.

Payment Processing

We use secure third-party payment processors (Stripe and PayPal) for all transactions. For payment-related issues, please contact us within 48 hours of your purchase.

Contact Information

If you have any questions about this Return Policy, please contact us by email: [email protected]